Survey Analysis System F.A.Q.

A new version of the survey, which does not require Silverlight plugin, is available here. It is developed using HTML5 Pivot software from LobtserPot Solutions.

About starting the application

 I see the words 'Collection Loading' but nothing seems to be happening. What's the problem?
 The application wants me to install the Microsoft Silverlight plugin. Why?
 I work on a Mac. Which browsers shall I use?
 I use Firefox, and have hard time installing Silverlight plugin. What shall I do?

About navigating the gallery of survey respondents and exploring responses

 How do I navigate the image gallery?
 How do I explore responses to questions?
 What do the colors and shapes of the cards mean?

General questions

 I have some ideas about how this application can be improved, and/or have additional places where a platform like this would be useful. Who do I contact?
 What platforms and browsers are supported?

About starting the application

I see the words 'Collection Loading' but nothing seems to be happening. What's the problem?

When you first get to the application, it will take a little time to open. Be patient. It will be faster the next time.

The application wants me to install the Microsoft Silverlight plugin. Why?

This application is based on Silverlight Pivot, which optimizes navigating, searching and visualizing information linked to images. More information about Silverlight can be found at http://msdn.microsoft.com/en-us/silverlight/. Installation instructions can be found at http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx

I work on a Mac. Which browsers shall I use?

Safari and Firefox are supported on the Mac, but Chrome is not. A list of supported platforms and browsers is at http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx.

I use Firefox, and have hard time installing Silverlight plugin. What shall I do?

Make sure you have the latest versions of the browser and of the plugin. You may need to check whether the plugin is enabled in Firefox, and/or reset the browser. These two forum posts include potential solutions: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems, https://support.mozilla.org/en-US/questions/945376. Also, potential solutions have been offered at Microsoft (http://support.microsoft.com/kb/981760) and Apple (https://discussions.apple.com/thread/3357697?start=0&tstart=0) support pages.

About navigating the gallery of survey respondents and exploring responses

How do I navigate the image gallery?

Use the mouse to pan and zoom in the gallery view, like navigating on Google Earth or Google Maps. Use the mouse scroll wheel or slider bar in the right upper corner to change zoom level. You can display cards in a grid or graph view using icons next to the upper right corner slider. You can also subset displayed cards in several ways. Type a search word/phrase in the search box at the upper left or use categories or selections in the left search panel to find respondents based on their answers to survey questions, etc.

How do I explore responses to questions?

Select a question of interest from above the gallery (under "Sort Order".) Make sure you select a graph view to look at distribution of responses. You can explore changes in distribution of responses in different contexts, by subsetting respondents based on question responses in the left pane. You can also type any search phrase in the search box at the top of the left pane, to subset respondents to specific terms used in the responses.

What do the colors and shapes of the cards mean?

Colors of the cards reflect primary discipline: green are geoscientists, red are cyberinfrastructure and computer scientists, yellow are respondents who indicated both disciplines, and gray are others. The different head shapes are for males and females.

General questions

I have some ideas about how this application can be improved, and/or have additional places where a platform like this would be useful. Who do I contact?

Please email ec_apps@sdsc.edu. We can show you examples of this platform/utility as it applies to Earthcube research profiles, biodiversity studies, the analysis and visualization of soil samples, neuroscience imagery, geoscience model catalogs, etc. It is also used to allow searching of the EarthCube community inventory of cyberinfrastructure resources

What platforms and browsers are supported?

The application runs on Windows (Internet Explorer, FireFox, Chrome) and Mac (FireFox and Safari). See supported platforms and browsers at http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx. We are planning an HTML5 implementation in the future, to support additional platforms.